“Brother Printer Offline” is one of the most common issues that users face while attempting to print a document. It generally occurs when your system fails to communicate with the printer. There may be several reasons behind this issue such as poor network connectivity, faulty or outdated drivers, pending print jobs, etc. Due to this issue, your Brother printer will not respond to any print request sent by the printer software. As a result, a stable connection will not be established between your printer and computer and you will not be allowed to print even a single document from your printer. In this in-depth guide, you will find advanced, helpful, and feasible troubleshooting methods by following which you can resolve this issue easily.
Reset Your Brother Printer to Factory Default Settings
Brother Printer Offline error can be resolved by resetting your printer to its factory default settings.
Press the Menu button from the operational panel of your printer.
Doing so, a list of options will be shown on your printer display. Use the navigation keys from your printer Control Panel to select the “Initial Setup” option. Then press OK.
In the next screen, you need to select the Reset option. Then, move ahead by pressing the OK button.
Following this, you will view an option of Factory reset. Select it and then press OK.
You may see a pop-up box asking for your confirmation to reset the printer, select Yes.
The processing will begin and all the applied settings will be removed once the reset is done. If the Brother Printer Offline error still persists, follow the next method.
Ensure Your Printer is Properly Connected to Computer
It is necessary that your printer must be appropriately linked with your computer either wirelessly or using a USB cable. Otherwise, you will face a Brother Printer Offline error.
Wireless Connection Method: If your Brother printer has wireless compatibility, and you are using a wireless network to establish a connection, make sure that your computer and printer are connected to the same Wifi network. Otherwise, your computer will fail to detect your printer and you will see a Brother Printer Offline error.
USB Cable: In case, you are using a USB cable to build a connection between your printer and computer, you need to consider certain points. Firstly, the USB cable you are using must not be damaged and should be an original one that is compatible with your Brother printer. Also, affix the cord properly to both the USB ports of your computer and printer. Furthermore, your computer USB port should be working and not faulty. You can check the port by attaching any other device. If it is not working, try a different USB port.
The given steps are the best steps to fix the “Why Brother Printer Offline”. If you are still facing this issue you can call on our customer care number for help.