HP OfficeJet printers are some of the most popular computer accessories today, but also have a reputation for being prone to a variety of hard-to-troubleshoot issues. If you own or regularly use this printer, then it is likely that you have encountered the error message “Error State Printer Windows 10” on your screen.
This common error often comes with few clues as to what is actually wrong, so you may be left with the task of figuring it out through trial and error. However, you do not have to grapple in the dark as there is a step-by-step procedure you can follow to find a resolution.
Why Does the Error Message “HP OfficeJet Is In Error State” Appear?
“HP printer is in error state” is a message that appears in a popup box on your computer screen when you try to connect to or print from your device. There are many reasons why this error code appears, but most often, it results from a recent software change such as a Windows update, which interferes with communication between your system and the attached printer.
To complicate matters further, the same error message could be indicative of improperly connected cables, network issues, or even incorrect or corrupted device drivers. To pinpoint the exact cause of the error message and eliminate it, it’s recommended to try some of the solutions below.
What Do You Do if Your HP Printer is in Error State?
As mentioned above, the “printer is in error state” message and the associated lack of response when you try to print can be one of the most frustrating and difficult issues to fix. However, the following fixes can help resolve printing errors.
1. Check the Physical Connections to Your Computer
This is among the simplest solutions for an HP OfficeJet printer in an error state. Confirm that you have a proper and firm physical connection between your computer and printer and that the device is powered up. You should also examine your printer cable for any signs of physical damage, as this could prevent communication between devices.
Sometimes, simply restarting both your computer and printer can be the solution to the “printer in error state” issue. Power off your printer and computer completely, leaving them in this state for a few minutes, then turn them on again to see if the problem is gone.
2. Confirm that Your Printer is Online
If your printer is offline, you are also likely to see an error state message on your screen. You could try the following steps to bring your HP OfficeJet printer back online:
Click the Start button and choose the Control Panel.
Pick the Devices and Printers option.
Check if your printer is listed and confirm its status. If the device is online, its status will be Ready.
If the printer is not in a Ready state, you may bring it online by right-clicking its icon and picking the Use Printer Online option. This changes the display to Ready and should hopefully clear the error state message.
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